Thank you for visiting our careers page. We look for active, ambitious and passionate people who are keen to help grow our brands in the UK and internationally. Below are opportunities we are currently recruiting for. If none are available at this time please visit back soon.
The OSC Running Group comprises of two owned British brands, Ronhill and Hilly, alongside the the UK and Ireland distribution of American footwear brand Altra. The OSC Running Group is part of Outdoor & Sports Company Ltd, which also owns brands including Mountain Equipment, Sprayway, Trekmates and Bridgedale.
Customer Service Advisor
We are looking to recruit a diligent, hard-working and smart thinker into our industry leading customer service team.
The role is primarily focused at being the link between the OSC Running Group brands – Ronhill, Hilly & Altra – and our retailers, taking & inputting sales orders, following through on customer requirements and enquiries, promoting our products and maintaining a strong & total customer service relationship. You will be expected to maximise sales opportunities and endeavour to enhance the customer experience of dealing with our brands.
Reporting directly to the Customer Service Manager duties will include the processing of orders and dealing with customer service enquiries. You will also be responsible for the administration of designated key accounts, and will assist with all other aspects of office administration to ensure the smooth running of Sales/Customer Service Department.
The ideal candidate for this role...
Candidates will possess excellent communication skills, both written and verbal.
Excellent telephone skills
Ability to work under pressure and to tight deadlines
Good organisation and time management skills
Ability to prioritise
Excellent customer/client service skills
Have excellent written and verbal communication skills
Good team working attitude
Good working knowledge of Microsoft Office, including Word, Excel and Outlook.
Previous experience in a similar environment an advantage.
If you think you are the ideal person for this role please send your CV, detailing any relevant experience, to Louisa Whitworth, OSC HR Manager – firstname.lastname@example.org Location: Hyde, Cheshire Salary: Competitive Closing date: 29/03/2019