Thank you for visiting our careers page. We look for active, ambitious and passionate people who are keen to help grow our brands in the UK and internationally. Below are opportunities we are currently recruiting for. If none are available at this time please visit back soon.
The OSC Running Group comprises of two owned British brands, Ronhill and Hilly, alongside the the UK and Ireland distribution of American footwear brand Altra. The OSC Running Group is part of Outdoor & Sports Company Ltd, which also owns brands including Mountain Equipment, Sprayway, Trekmates and Bridgedale.
Customer Service Advisor
We are looking to recruit a diligent, hard-working and smart thinker into our industry leading customer service team.
The role is primarily focused at being the link between the OSC Running Group brands – Ronhill, Hilly & Altra – and our retailers, taking & inputting sales orders, following through on customer requirements and enquiries, promoting our products and maintaining a strong & total customer service relationship. You will be expected to maximise sales opportunities and endeavour to enhance the customer experience of dealing with our brands.
The ideal candidate for this role...
Have experience within a customer focussed business environment.
Be able to establish a good understanding of customer’s needs and a desire to deliver high standards.
Be able to work flexibly within defined parameters and adapt in a changing environment with a positive approach.
Demonstrate a personal commitment to the role and strives to meet goals.
Take an interest in customer’s enquiries and works proactively to solve problems.
Be able to work well within a team to achieve shared goals and provide support to colleagues to achieve the best solution for the business and the customer.
Have excellent written and verbal communication skills
Demonstrate a desire to develop and improve as an individual.
Be proactive and self motivated, with the ability to work under pressure.
Accuracy and attention to detail.
Computer literate - working knowledge of: Microsoft word/excel/outlook/databases.
If you think you are the ideal person for this role please send your CV, detailing any relevant experience, to Dean Wardle, OSC Operations Manager – firstname.lastname@example.org Location: Hyde, Cheshire Salary: Competitive Closing date: 15/03/2018